Frequently Asked Questions
Everything you need to know about your Ferla sports gear and shopping experience.
What is the estimated shipping time for my order?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those who need their gear faster for upcoming events.
How do I ensure I am ordering the correct size?
We provide a comprehensive size guide on every product page. We recommend measuring yourself and comparing it to our charts, as high-performance athletic wear is designed for a snug, aerodynamic fit.
What is your return policy for sports equipment and apparel?
We offer a 30-day return policy for all items in original, unworn condition with tags attached. Please note that for hygiene reasons, certain items like water bottles and undergarments are final sale.
Are Ferla products covered by a warranty?
Yes, all Ferla hardware and equipment come with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm for larger equipment purchases.
How should I care for my high-performance fabrics?
To maintain the moisture-wicking properties of your gear, we recommend machine washing in cold water on a gentle cycle and hanging to dry. Avoid using fabric softeners or bleach.